As far back as I can remember, I always knew I would be a business owner and that the decisions I made would affect people.
Starting sometime around kindergarten, my sister, my friends, and I would always play “office”. I always had to be “the boss”. As such, I learned at a very early age that there is an art to effectively and successfully managing people. I remember getting so “upset” with my friends for not doing what I told them to do, I would go and cry to my grandmother. And she would explain to me that you can’t “boss people around and expect them to work for you!” Oh, the memories make me laugh. I learned some very important things about “management” by playing office.
Fast forward 20 years, I took a job right out of college (Psychology degree) as a weight loss counselor for a new company in Wichita known as Jenny Craig Weight Loss Centers. I was promoted several times, quickly. Then unexpectedly one day the owner of the franchise, Mr. Larry Fleming, called me into the manager’s office and gave me the news that the head of the franchise was gone, and I was going to be the acting manager for Jenny Craig and that I would work directly with him. Well, that was an opportunity that’s just too good to be true! I spent the next four years watching and learning as much as I could from one of the most successful businessmen in Wichita! I was like a sponge, soaking it ALL in.
I could bore you to death with all the statistics and achievements accomplished over the years, but it is really irrelevant. What is relevant is where Ramco Building Maintenance is today.
I see Ramco Building Maintenance and everybody associated with it as part of my family! I spend my time talking with and developing the people who work there into stronger, more effective people. I understand that most people don’t want to be cleaners for the rest of their lives, and I celebrate the days when my people are successfully climbing the ladder of opportunity—even if it is in another industry. My vision for Ramco Building Maintenance is to be a company that helps teach its employees and their families how to raise their socio-economic level, because I know that when you teach one person, it grows exponentially.
Ramco Building Maintenance as it is today, meets my definition of a successful business. We are strong financially. We have the best people working for us. And, for the most part, our clients are very happy with the level of service we provide them. Don’t get me wrong, there is always room for improvement! However, with that being said, Ramco Building Maintenance is winning on all the important stuff. And I believe we will continue to do so… because we CARE!
Happiness is knowing the difference between pursuing excellence and perfection and choosing to pursue excellence.